Providers finishing charts after clinic hours
Healthcare-trained remote support
Remote medical scribe support that keeps charts moving.
ClinicWing matches practices with healthcare-trained assistants who support chart prep, encounter notes, EMR updates, and visit wrap-up while providers keep clinical control.
Best fit for:
Core work:
Why practices add this role
The work is small per task but heavy every week.
Visit notes waiting until memory gets stale
Pre-visit context scattered across prior notes and labs
Follow-up tasks missed because documentation is rushed
Tasks this assistant can own
Define the handoff before the first shift.
Each service starts with a role brief, approved scripts, access rules, task boundaries, and a weekly manager view.
Pre-visit chart prep
Review schedules, prior notes, templates, labs, and approved context before the provider enters the room.
Live or near-live notes
Capture structured encounter notes under provider review using your preferred workflow and documentation style.
Visit wrap-up
Queue follow-up tasks, documentation gaps, referrals, orders, and next-step reminders for the practice team.
Works around your systems
Your tools set the workflow rules.
Scribe support is scoped around your EHR templates, provider preferences, visit types, and note review process.
One hourly rate. The final support plan depends on weekly hours, schedule, access, and coverage expectations.
Boundaries
The assistant supports the workflow. Your practice stays in control.
ClinicWing assistants support approved admin, documentation, communication, and coordination tasks. Licensed clinical judgment, urgent triage, diagnosis, treatment decisions, and compliance responsibility stay with your practice.
Provider review remains required
Documented before launch and reviewed during the manager cadence.
No diagnosis, treatment, or independent clinical decisions
Documented before launch and reviewed during the manager cadence.
Access follows your EHR permissions and minimum necessary rules
Documented before launch and reviewed during the manager cadence.
Templates and note style are approved before launch
Documented before launch and reviewed during the manager cadence.
| Question | How this service handles it |
|---|---|
| Is this a dedicated role? | The default is a dedicated assistant scoped to this workflow, with optional backup coverage if needed. |
| Can the assistant use our systems? | We document approved access for tools like Epic, athenahealth, eClinicalWorks and your actual stack. |
| How do we know the work is happening? | The operating model includes activity notes, blocker visibility, and weekly QA review. |
Common questions
Role questions before you delegate.
How fast can we start?
Most practices can complete the first matching review in 24-48 hours after the role brief is clear. Launch timing depends on access approvals, schedule, and interview availability.
Are assistants dedicated to our practice?
The default model is a dedicated assistant assigned to your practice, with optional backup coverage when the workflow requires redundancy.
Can we interview assistants before hiring?
Yes. The shortlist is meant to help you review fit, communication style, schedule, and healthcare workflow experience before onboarding.
Are there long-term contracts?
The hourly rate is $9.50/hr. Scoping confirms weekly hours, onboarding, coverage expectations, and any term details before hiring.
Next step
Turn this role into a support plan.
Tell us your systems, schedule, volume, and bottleneck. We will translate that into a role brief and matching plan.