5.0 Trusted by growing healthcare practices
Services and Specialties
Healthcare virtual assistant support for every corner of your practice.
One dedicated assistant can support documentation, calls, billing, insurance, patient coordination, and specialty-specific workflows.
15+ hrs weekly admin time reclaimed
HIPAA-aware VA teams
Virtual Medical Scribe
Live charting, note prep, EMR updates, visit wrap-up, and provider documentation support.
Live chartingEMR updatesVisit notes
Virtual Medical Receptionist
Inbound calls, scheduling, appointment confirmations, patient routing, and front-desk relief.
CallsSchedulingConfirmations
Admin and Billing Assistant
Eligibility checks, prior authorization packets, claim follow-up, and payment admin support.
EligibilityPrior authClaims
Patient Care Coordinator
Referral coordination, recalls, post-visit follow-up, portal triage, and patient reminders.
ReferralsRecallsPortal triage
Intake and Documentation Assistant
Intake forms, chart prep, lab uploads, and record requests.
IntakeLabsRecords
Operations Assistant
Reports, task queues, SOP upkeep, and cross-team coordination.
ReportsSOPsQueues
Choose by specialty
Task tags your team will recognize.
Primary Care
Chart prepRefillsReferralsFollow-ups
Internal Medicine
Chronic careLab trackingSchedulingInbox
Dental
Insurance breakdownsPatient recallTreatment plansBilling
Veterinary
Client callsRefill requestsRecordsScheduling
Optometry
RecallsBenefits checksOrdersPatient coordination
Ophthalmology
AuthorizationsSurgery prepReferralsCharting
Dermatology
Biopsy trackingTemplatesReferralsFollow-ups
Mental Health
IntakeRemindersDocumentationInsurance
Podiatry
DME ordersBillingChartingFollow-up
Functional Medicine
Intake formsLabsProduct ordersScheduling
Pediatrics
RemindersRecordsPortal messagesReferrals
Orthopedics
ImagingDMESurgery coordinationCharting
| Task | Best-fit role | Notes |
|---|---|---|
| Scheduling | Receptionist | Confirm, reschedule, and route appointments |
| Live scribing | Medical scribe | Document encounters under provider review |
| Insurance verification | Billing assistant | Check eligibility and flag issues before visits |
| Patient follow-up | Care coordinator | Recall lists, reminders, referrals, and portal routing |
| Reporting | Operations assistant | Daily activity notes and weekly scorecard inputs |
Common questions
Clear answers before you hire.
How fast can we start?
Most practices can complete the first matching review in 24-48 hours after the role brief is clear. Launch timing depends on access approvals, schedule, and interview availability.
Are assistants dedicated to our practice?
The default model is a dedicated assistant assigned to your practice, with optional backup coverage when the workflow requires redundancy.
Can we interview assistants before hiring?
Yes. The shortlist is meant to help you review fit, communication style, schedule, and healthcare workflow experience before onboarding.
Are there long-term contracts?
Pricing and term details are finalized during scoping. The recommended plan is transparent before hiring, including onboarding, weekly hours, and coverage expectations.
Are assistants HIPAA-aware?
Assistants are trained on healthcare privacy expectations and operational safeguards. Your practice remains responsible for legal compliance, access approvals, and role permissions.
Next step
Build your healthcare support plan this week.
Tell us where your team is overloaded. We will turn that pressure into a role brief, shortlist, and onboarding plan.